panchemical

Core values are the foundation of a company — they define how our people work and act.
Since the establishment of our company, these values have been an integral part of our corporate spirit.
Shared among all members, they guide us to act consistently across different people, cultures, and organizations.

Our core values also form the basis of our corporate culture.
They enable us to work together as one team, reaffirming what Pan Chemical truly stands for.
They build upon our heritage and lead us toward our vision for the future.

The core values of Pan Chemical are as follows:

Customer Focus & Long-term Vision

Quality & Innovation

Freedom & Responsibility

Collaboration & Joy

We understand that customers come to us by choice, and we strive to add value and inspiration.
We act boldly with a focus on tomorrow, treating each day as an opportunity to learn and grow.

Consent to Collection and Use of Personal Information

This company informs you through its Privacy Policy of how your personal information is used and protected, and what measures are taken to ensure the safety of your personal data.

Purpose of Collecting and Using Personal Information

- Verification of identity, real-name confirmation, confirmation of membership intention, and age-restricted services
- Fulfillment of contracts related to service provision and payment processing such as content delivery, purchase, billing, or product shipping
- Communication for notices, handling customer complaints, and ensuring accurate delivery information
- Providing information on new or updated services and personalized service recommendations
- Other purposes necessary for the smooth and efficient delivery of high-quality services

Items of Personal Information Collected

- Name, company name, email address, mailing address, contact number, mobile number, inquiry details, and other optional information

Retention and Usage Period of Personal Information

- In principle, collected personal information is destroyed without delay once the purpose of its use has been fulfilled.
- However, for customer service purposes, consultation details may be retained for up to three (3) months after completion of the consultation.
- Certain information may be retained for a specified period if required by applicable laws, such as the Act on the Consumer Protection in Electronic Commerce.

Procedures and Methods for Destroying Personal Information

In principle, the company destroys personal information without delay once the purpose of collection and use has been achieved.
Information entered during membership registration or inquiries is transferred to a separate database (or a separate file cabinet for physical copies)
and stored for a certain period according to internal policies and relevant laws before being permanently deleted.
Personal information stored in the separate database will not be used for any purpose other than retention unless required by law.
Personal information stored electronically will be deleted using technical methods that prevent recovery or reproduction.

Refusal of Unauthorized Email Collection

PANCHEMICAL strictly prohibits the unauthorized collection of email addresses.

We strictly prohibit the unauthorized collection of email addresses posted on this website using email harvesting programs or any other technical devices. Any violation of this policy may be subject to criminal penalties under the Act on Promotion of Information and Communications Network Utilization and Information Protection.